Terms of Sales

The PARIS MUSEUM PASS [PMP] is on sale on the website parismuseumpass.fr (e-ticket version), at the checkouts of a certain number of museums and monuments (paper version), as well as at several external points of sale ( e-ticket versions and/or paper version).

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For online sales, on the site parismuseumpass.fr, the applicable general conditions of sale are those of SAS Weezevent, which can be consulted here.

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The buyer acknowledges having read these general conditions of sale prior to validating his order. Placing an order constitutes acceptance by the buyer of these general conditions of sale.

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These conditions of sale supplement the general conditions of sale of SAS Weezevent, in particular with regard to the conditions of use of the PMP.

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Any buyer of a PMP via our site parismuseumpass.fr is required to accept the conditions of sale of SAS Weezevent, and acknowledges having read these general conditions of sale prior to validation of their order. Placing an order implies full and irrevocable acceptance of all of the general conditions of sale.

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PRICES

 

The prices displayed on this site are the official public prices. The interMusées association reserves the right to modify them at any time without notice. For online sales, fees are added to the price of each PMP by the service provider in charge of the online sales service. Service fees or commissions may also be charged by outside resellers. The interMusées association declines all responsibility regarding the prices applied by these other points of sale.

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TERMS OF USE​

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Use of this PMP implies acceptance of the general conditions of sale accepted when ordering, and the general conditions of use mentioned on this site and on the PMP.

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In certain sites, which set daily visit quotas, only the prior reservation of a time slot can guarantee access with the PMP. These reservations must be made online, at each site concerned.

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The interMusées association does not intervene in any way in the management of these reservation slots and cannot be held responsible for any difficulties linked to the reservation of these slots. The fact of not obtaining slots in one or more sites, particularly due to high attendance, does not constitute a reason for reimbursement, even partial.

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Each PMP (e-ticket and paper) is provided with a code intended to verify this validity. It must be presented at the checkpoints of each site. The code is checked and recorded using code readers by screening officers at the entrances to each site.

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The PMP provides access to more than 50 museums and monuments. It does not include access to temporary exhibitions or conference visits.

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The PMP is automatically activated from the time of the first visit, for a duration of 48 hours, 96 hours or 144 hours.

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The PMP only provides access to each site once. Any exit from a site is final.

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Museums and monuments are mostly free for visitors under 18 and for European Union nationals under 26.

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Free entry with the PMP is not guaranteed when there are special access conditions (reservation required, security check or number of visitors regulated and limited for security reasons).

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The PMP in e-ticket version can be presented on paper (printed on a white, blank A4 sheet) or on smartphone and tablet. It is not permitted to duplicate or modify it in any way. PMPs that are partially printed, soiled, damaged, altered or illegible will be refused and considered invalid.

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Any person who illegally reproduces a PMP and/or uses a counterfeit PMP may be subject to criminal prosecution.

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CANCELLATION, REFUND

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In accordance with article L 121-21-8-12° of the Consumer Code, entry tickets or services for a museum or monument are assimilated to a sale of leisure services and do not give rise to any rights. to the withdrawal period.

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Freebies and exceptional closures do not result in any reimbursement (even partial) or extension of the duration of the PMP.

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The PMP cannot be returned, refunded or exchanged.

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A right to reimbursement is allowed in the event of purchase of a PMP by a visitor benefiting from free admission, on the condition that the ticket has never been scanned.

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A right to reimbursement may also be granted in the event of cancellation or modification of the service, provided that the PMP has never been scanned. Exchange or reimbursement is however excluded when the cancellation results from a case of force majeure considered as such by French case law and courts.

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Failure to obtain a reservation slot for one or more sites does not constitute grounds for a refund.

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RESPONSIBILITY

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The use of the PMP is the responsibility of its purchaser. The first person to present the PMP is presumed to be the legitimate bearer. Only the first person to hold this PMP will be admitted to each site, without possible dispute, including in the event of loss, theft or reproduction by a third party.

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The interMusées association cannot be held responsible for any anomalies that may occur during ordering, processing, payment, downloading or printing of the PMP, either due to the buyer, or due to a third party, or due to computer or server failures, blocking of telecommunications including networks and in particular the Internet.

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The interMusées association cannot be held responsible for any anomalies which may arise during the various PMP checks carried out at the entrance, in particular due to malfunctions or breakdowns of the control devices used at the entrance to each site.

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The interMusées association cannot be held responsible for the use of purchased PMPs, the buyer being solely responsible for their use by themselves or by a third party.

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SECURITY MEASURES

 

 

In order to ensure the safety of visitors, sites are required to apply preventive measures decided by the government for public administrations. PMP holders must undergo security checks and are required to respect the access rules applied by each site, in particular the health or security measures, applicable at the time of the visit.

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EDIT

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The interMusées association reserves the right to adapt or modify these general conditions of sale at any time. In the event of modification, the applicable conditions are those in effect on the day of purchase.

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APPLICABLE RIGHT

These general conditions of sale and use are governed by French law. In the event of a dispute, the courts of Paris have sole jurisdiction, after exhaustion of amicable remedies.

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